Terms of service
Last updated: July 2026 · pre-launch draft.
1. The service
tocoro is a VPN service operated by the tocoro project. By using it you accept these terms. They're written in plain language on purpose: if something is unclear, that's our mistake — tell us.
2. Your account
Your account is a random number generated by the app. You're responsible for keeping it safe: whoever has the number has the account. If you didn't set a recovery email, we can't restore a lost account — we don't know which one is yours, by design.
3. Payments and refunds
- The service is prepaid: today, by redeeming a prepaid code. Card payments are coming, and these terms will be updated when they open.
- Prepaid time simply runs out; nothing renews on its own.
- Card (when card payments open): if the service didn't work for you, you have 14 days from your first purchase to request a full refund.
- Prepaid codes: they're bearer instruments; once redeemed they're non-refundable. An unredeemed code doesn't expire.
4. Acceptable use
We don't inspect your traffic and don't want to. Even so, you may not use tocoro to: send spam or run attacks (denial of service, mass scanning, breaking into other people's systems), exploit or harm minors, or conduct activities illegal under applicable law. We act on technical abuse signals and verifiable complaints — not by watching content.
5. Availability
The service is provided "as is". We do everything reasonable to keep it fast and available, but we don't guarantee uninterrupted availability — blocking, provider outages, and maintenance exist.
6. Limitation of liability
To the extent the law allows, our total liability is limited to what you paid in the last 12 months, and we're not liable for indirect damages. In plain terms: take precautions appropriate to your risk — no VPN is an absolute guarantee.
7. Termination
You can leave whenever you want by deleting your account from the app. We may suspend accounts that violate section 4, with notice when possible.
8. Governing law
tocoro currently operates as an independent project, not yet incorporated as a legal entity. When it incorporates, this section will name the entity and its governing law.
9. Changes
We'll publish any change here with its date; substantial changes are additionally announced in the app. Continuing to use the service after a change means accepting it.